CloudFilter SSL Certificate

This page contains a download link and instructions on how to install the CloudFilter SSL certificate to allow your personal device to work with with SSL Decrypt & Inspect feature on your schools web filter.

Once you've downloaded the certificate, you'll need to install it on your device, we've provided instructions for:

Internet Explorer

Chrome (Windows)

Firefox (Windows)

Safari (OS X)

iPad, iPhone, iPod, iOS (Safari)

Android (Chrome)

Chromebook, ChromeOS

Internet Explorer

  1. Click the Download security certificate button and save the file

  2. From the Control Panel, open Internet Options

  3. Go to Content > Certificates

  4. Go to the Trusted Root Certification Authorities tab

  5. Click Import

  6. Navigate to your download directory and select the file you downloaded earlier

  7. Click OK

  8. Restart Internet Explorer

Chrome (Windows)

  1. Click the Download security certificate button and save the file

  2. Go to Menu > Settings

  3. Expand Show advanced settings

  4. Go to HTTPS/SSL > Manage certificates

  5. Go to the Trusted Root Certification Authorities tab

  6. Click Import

  7. Navigate to your download directory and select the file you downloaded earlier

  8. Click OK

  9. Click Finished and close the settings tab

  10. Restart Chrome

Firefox (Windows)

  1. Click the Download security certificate

  2. When prompted select Trust this CA to identify web sites

  3. Click OK

  4. Restart Firefox

Safari (OS X)

  1. Click the Download security certificate button and save the file

  2. From the Finder menu, go to Go > Utilities

  3. Launch the Keychain Access application

  4. From the Keychains panel, click System

  5. From the Category panel, click Certificates

  6. Create a new keychain by clicking the [ + ] at the bottom of the Keychain Access window

  7. Navigate to your download directory and select the certificate file

  8. Click Open

  9. If prompted, enter your MAC password and click Modify Keychain Access

  10. Double-click the relevant certificate in the list

  11. Expand the Trust section

  12. In the When using this certificate drop-down, select Always Trust

  13. Close the certificate window

  14. When prompted, enter your MAC password to confirm the changes and click Update Settings

  15. Close the Keychain Access window

iPad, iPhone, iPod, iOS (Safari)

  1. Click the Download the certificate button

  2. When prompted, press Install

  3. If prompted, enter or configure your password to confirm

  4. Navigate to Settings > General > Certificate Trust Settings and enable Full Trust for Root certificates

Android (Chrome)

  1. Click the Download securitty certificate button

  2. When prompted, enter a name of your choice for the certificate

  3. Click OK

  4. If prompted, enter or configure your password to confirm

  5. If prompted, enter a certificate name

  6. If prompted, from the Credentials use drop-down select VPN and apps

  7. Click OK

  8. To confirm certificate installation was successful, navigate to Settings > Trusted credentials

  9. Select the User tab to view user installed certificates

Chromebook, ChromeOS

  1. Click the Download security certificate button

  2. Go to Menu > Settings

  3. Expand Show advanced settings

  4. Go to HTTPS/SSL and click Manage certificates

  5. Go to Authorities and click Import

  6. Navigate to your download directory and select the file you downloaded earlier

  7. Select Trust this certificate for identifying websites

  8. Click OK

  9. Click Finished and close the settings tab

Support with security certificates

For help downloading and installing security certificates on your device, contact a member of the Team Vital :


 

 
 
 
 
 
 
 

We're here to help

Find out how we can support you to keep your school's IT systems up and running when you need them most.

Call us now on 0344 873 6100

If you would like more information on any of our products or services, please get in touch. 

  • @VitalYork

0344 873 6100

Vital York Limited is a company registered in England and Wales. Registration Number: 05920741. Registered Office: 480 Huntington Road, York, YO32 9PX.