Helpdesk

Vital York Limited > Helpdesk

Helpdesk

SUPPORT IS JUST A CALL OR A CLICK AWAY

Our Helpdesk system not only gives you a faster and improved service, but also in these times of increased safety, reduces the need for our staff to visit your premises.

Once a support request is raised, it will be centrally assessed, assigned and dealt with as quickly as possible by our dedicated Helpdesk team. Any support issue which requires a site visit will be assigned to one of our technicians who will visit your site as quickly as possible.

To log a request for support, please either:

Call: 0344 873 6100
Email: help@vitalyork.com

Vital insights

@VitalYork

- 3 days ago

Great to see pupils @haxbyrdprimary learning about online security and safety 👍 https://t.co/jDcaymVZ3E
h J R
@VitalYork

- 3 days ago

One of our clients, @SFX_School is now the proud owner of 20 touchscreen Chromebooks donated by the DfE. Another step forward as part of their #edtech journey @SMCCAT_SCHOOLS https://t.co/acw73KpaDB
h J R
@VitalYork

- 3 days ago

Love this! Thank you Miss Crosby for helping the children look after their Chromebooks 😀 https://t.co/N0D6CebhHs
h J R
@VitalYork

- 19 days ago

Good luck to all those who are going back to school this week! Don't forget, we're here to support you if you need us #VitalSupport #VitalPartner https://t.co/o078ZouSiu
h J R
@VitalYork

- 22 days ago

Another busy, busy week! We've been to lots of schools helping them get their #edtech ready for the start of term.... @Ousebank @stoswaldsyork @yorkhigh @LakesideYork to name a few! #VitalPartner #SetForSeptember https://t.co/GnVEWeK0hR
h J R
@VitalYork

- 32 days ago

@Poppleton_Road You are very welcome! So glad you are pleased, we love having happy customers #edtech #septemberready
h J R
@VitalYork

- 50 days ago

Phone install today @acombprimary getting everything sorted for September @PathfinderMAT Talk to us about your #telephony requirements, we’d love to help! Working in partnership with @NFONcom https://t.co/fzfqHk2OtR
h J R
@VitalYork

- 51 days ago

It's all hands on deck at #VitalHQ over a very, very busy summer. Even Blue is getting stuck into enrolling chromebooks for @robwilkprimary @eboractrust He's doing a great job!! #VitalBlue 🐾🐾🐾 https://t.co/bTBLHjRP1I
h J R
@VitalYork

- 74 days ago

@ChattyStaffroom: I passed! Started off hols with bit of CPD while mine still at sch - so many opps to explore with #MinecraftEdu @ICTEvangelist @VitalYork @clint_lees see our recent #year6 project here https://t.co/tJZ8xVLfqJ https://t.co/zjjosfoUuJ
h J R
@VitalYork

- 74 days ago

@LawsSt: We are currently having a session in Year3 @stlaws_school about internet safety with our local PCSO. It’s great to work in partnership with @NYP_York @NYorksPolice to prepare our pupils for a digital world;they are all ears with somebody in a police uniform in the room! https://t.co/gTwG3dExGj
h J R